totes umbrellas are built to exacting standards using the finest materials and hand-inspected to ensure top-quality. With proper care, your totes umbrella should provide a lifetime of durable, reliable protection. If this umbrella should prove to be defective in materials or workmanship, or fail to function properly we will gladly replace it with a comparable umbrella.
How to Exercise your Umbrella Warranty:
1. Return the umbrella and $5.00 (per product) for postage and handling to:
Attn: Warranty Department
9655 International Blvd.
Cincinnati, Ohio 45246-5658
United States of America
2. In order to process your warranty quickly please include the following information with the shipment:
- Your name
- Return address
- Phone number
- Email address
- If including a check please make them out to totes ISOTONER
Allow 4 to 5 weeks for return. Please do not return the product to the store at which it was purchased.