Care
Wipe clean with damp cloth. Do not machine wash. Do not Iron. Do not dry clean.
totes Carrying Bag Return Policy - Only for Orders Placed on www.totes-isotoner.com
 
On totes Expandable Bag purchases, we will accept returns within 30 days of delivery for a full refund. We want you to be 100% satisfied with your purchase.
totes Expandable Bag returns for manufacturer defects on orders placed at www.totes-isotoner.com must be made within 30 days of delivery for a refund.
See our
Returns Policy.
| Orders with Merchandise Total | Under $50 | Under $50 | $50 or More | $50 or More | Any Order Amount | Any Order Amount |
| Shipping Method | Standard | Standard | Standard | Standard | 2-Day | Next Day |
| Shipping To | Street Address | PO Box or Rural Route | Street Address | PO Box or Rural Route | Street Address Only | Street Address Only |
| Shipping Carrier | UPS | US Postal Service | UPS | US Postal Service | UPS | UPS |
| Shipping Cost | $6.95 | $6.95 | Free | Free | $19.95 | $29.95 |
| Delivery Time in Business Days | 3-7 Bus. Days | 7-14 Bus. Days | 3-7 Bus. Days | 7-14 Bus. Days | 2 Bus. Days | Next Bus. Day |
Orders placed before 12 p.m. EST Monday-Friday, excluding holidays, will be shipped that business day. Orders placed after 12 p.m. EST Monday-Friday and on weekends will ship the next regular business day.
Visit our Shipping Information page for more information.
Returns Policy
We want you to be 100% satisfied with your purchase. If for any reason you are not completely satisfied, you may return items purchased from totes-isotoner.com within 30 days of delivery for a refund. For your convenience, we include a returns form and returns labels (not pre-paid) with your order.
Visit our Returns page for more information.
Customer Service
1-800-762-8712 or customerservice@totes.com