isotoner glove & slipper are constructed with the finest materials to ensure a consistently high level of quality. If this product does not perform due to a defect in materials or workmanship, we will replace it with a similar product of equal value for a period up to one year. The warranty does not cover normal wear and tear of items.
How to exercise your gloves and slippers warranty:
1. Return the slippers or pair of gloves along with an explanation of the product defect and $5.00 (per product) for partial postage and handling to:
Attn: Warranty Department
9655 International Blvd.
Cincinnati, Ohio 45246-5658
2. In order to process your warranty quickly please include the following information with the shipment:
- Your name
- Return address
- Phone number
- Email address (only to be used for warranty purposes)
- If including a check please make payable to isotoner
Allow 2 to 6 weeks for return. Please do not return the product to the store at which it was purchased.