Warehouse is Closed Monday, September 6, 2010 for Labor Day.
Orders placed after 12 p.m. Eastern time on Friday, September 3rd through Monday, September 6th will not ship until Tuesday, September 7th.
Free standard shipping with the purchase of
$50.00 or more worth of merchandise.
Buy $50.00 or more worth of
merchandise and receive free standard shipping.
The $50.00 amount is
calculated on the merchandise total only and does not include taxes or other charges.
All discounts are taken off merchandise total before free shipping is calculated. Only orders with $50.00 merchandise total after discounts will receive free standard shipping.
Gift card purchases do not apply toward $50.00 merchandise limit required for free standard shipping on your order. Gift cards receive free shipping and ship separate of other Totes-Isotoner.com merchandise.
On multiple shipment
orders, this offer applies only to the first shipment. All additional shipments will be charged a flat rate of $6.95 per shipment.
The free shipping
offer will not apply to any order where cancellations reduce the merchandise total to less than $50.00. Totes-Isotoner-.com reserves the right to
charge all applicable shipping and handling charges on such orders.
Any order with
merchandise valued less than $50.00 will be charged a flat rate of $6.95 per shipment.
Items cannot be added to orders after they are placed to get free standard shipping.
Please note: On orders that qualify for free shipping, you will see 2 line items:
Shipping charge of $6.95
Subtraction of shipping charge ($6.95), thus cancelling to $0 for shipping cost
Totes-Isotoner.com can discontinue
this promotion at any time.
We currently ship only to the United
States, including Alaska, and Hawaii.
We offer three (3) shipping options:
Standard, Two Business Day and Next Business Day.
Standard $6.95
All "standard" shipped orders will
ship within 48-72 hours of order receipt M-F.
All packages are sent via UPS
ground unless shipping to a P.O. box, APO/FPO address, or Rural Route, in
which case packages are sent via the US Postal Service. To ship to a P.O. box or Rural Route via US Postal Service, customers must select the appropriate check box during checkout indicating that their shipping address is a P.O. box or Rural Route. If the check box for P.O. box or Rural Route is not selected when shipping to a P.O. box or Rural Route, those orders will ship via UPS and may be undeliverable.
If your order is shipping via the
US Postal Service, please allow 7-14 days from the time it leaves our distribution center for arrival. Please allow additional time for
shipments to APO/FPO addresses.
Please note: Tracking information is provided in the Shipping Confirmation Email.
Two Business Day $19.95
Our free shipping offer does not
apply to Two Business Day shipping.
We do not offer Two Business Day shipping
to P.O. boxes, or APO/FPO (military) addresses.
Your order must be received by 12:00 p.m. EST
Monday through Friday.
Orders placed on Thursday
after 12:00 p.m. EST through Friday 12:00 p.m. EST will not be
delivered until the following Tuesday.
Orders placed on Friday
after 12:00 p.m. EST through 12:00 p.m. EST Monday will ship on
Monday and arrive on Wednesday.
If you have any additional
questions, please contact us at Customer Service@totes.com or at 513-682-8519. Our business hours are 8 a.m. to 4 p.m. EST, Monday through Thursday and 8 a.m. to 12 p.m. on Friday.
Please note: Tracking information is provided in the Shipping Confirmation Email.
Next Business Day $29.95
Our free shipping offer does not
apply to Next Business Day shipping.
We do not offer Next Business Day shipping
to P.O. boxes, or APO/FPO (military) addresses.
Your order must be received by 12:00 p.m. EST
Monday through Friday.
Orders placed on Thursday
after 12:00 p.m. EST through Friday 12:00 p.m. EST will not be
delivered until the following Monday.
Orders placed on Friday
after 12:00 p.m. EST through 12:00 p.m. EST Monday will ship on
Monday and arrive on Tuesday.
If you have any additional
questions, please contact us at CustomerService@totes.com or at 513-682-8519. Our business hours are 8 a.m. to 4 p.m. EST, Monday through Thursday
and 8 a.m. to 12 p.m. on
Friday.
Please note: Tracking information is provided in the Shipping Confirmation Email.
Shipping Confirmation Email with Tracking Number is emailed to you when your order ships.
Standard, Two Business Day, and Next Business Day shipments are sent via UPS. Enter Tracking Numbers from Shipping Confirmation Email at ups.com/webtracking/track to track.
P.O. box, Rural Route, and APO/FPO shipments are sent via US Postal Service. Enter tracking number from Shipping Confirmation Email at usps.com/shipping/trackandconfirm.htm to track.
On Returns, we do not refund shipping and handling charges unless the return is a result of our error. See Returns & Exchanges for more information.