Contact Us
Your thoughts and concerns are important to us.
Please don't hesitate to contact our various departments with your inquiries, suggestions or issues.
eCommerce Customer Service - Online Ordering Help
For information about products available on our site or to report issues placing your order, contact our ecommerce customer service department.
- Email our Customer Service department at customerservice@totes.com. Please be sure to include your name and contact information with your inquiry.
- By phone at 1-800-762-8712 or 513-682-8200.
Consumer Affairs - Product Warranty Questions
For Product and Warranty inquiries please visit our the Frequently Asked Questions (FAQ) page.
Contact our Consumer Affairs department for additional information.
- Email our Consumer Affairs department at customeraffairs@totes.com. Please be sure to include your name and contact information with your inquiry.
- By phone at 1-800-762-8712.
- By fax at 513-682-8606.
Media Relations
If you would like to feature totes, ISOTONER or Acorn products in your media outlet or for any other media please contact totes ISOTONER Media Relations.
- Email our Media Relations department at mediarelations@totes.com. Please be sure to include your name and contact information with your inquiry.
Sales Department - Wholesale Customer Questions
Interested in selling totes or ISOTONER products in your store? If you would like to provide your customers with our products, please contact our totes ISOTONER Sales Department.
- Email our totes ISOTONER Sales Department at sales1@totes.com. Please be sure to include your name and contact information with your inquiry.
- By phone at 513-682-8419.
Interested in selling Acorn products in your store? If you would like to provide your customers with our products, please contact our Acorn Sales Department.
- Email our Acorn Sales Department at info@acorn.com. Please be sure to include your name and contact information with your inquiry.
- By phone at 1-800-872-2676
Licensing
In addition to our wholly owned and operated businesses, totes ISOTONER Corporation has a select group of licensing agreements. Known for our innovative, sleek, comfortable products, totes ISOTONER is a leader in the accessory category and has an established licensing program. Below are some exciting products from our licensees. Contact information is provided should you want more information.
|
Licensee |
Address |
Phone # |
Email |
Product |
 |
Allied Shoe Care of Missouri |
1228 American Way
Libertyville, IL 60048 |
1-847-281-9200
(Louise Gonzalez) |
louise@alliedshoe.com |
Shoe Protection Products |
 |
Eastman Footwear |
43 West 34th Street
New York, NY 10001 |
1-800-786-0282
ext. 247
(Maryse Augustin) |
custserv@efny.com |
Footwear |
 |
Eton/
Division of Tandy Brands Accessories |
3631 W. Davis
Dallas TX 75211 |
1-800-548-5439
ext. 5275
(Sharon Boyce) |
sharon_boyce@tandybrands.com |
Gifts |
If you would like information about licensing please contact our Licensing department
- Email our Sales department at licensing@totes.com. Please be sure to include your name and
contact information with your inquiry.
- By phone at 513-682-8474.
Webmaster
If you experience technical problems or have questions or comments regarding functional issues with this website, please contact the webmaster at webmaster@totes.com.
