Your thoughts and concerns are important to us. Please don't hesitate to contact our various departments with your inquiries, suggestions or issues.
Ecommerce Customer Service
For information about products available on our site or to report issues placing your order, contact our ecommerce customer service department.
Email our Customer Service department at customerservice@totes.com. Please be sure to include your name and contact information with your inquiry.
By phone at 1-800-762-8712 ext 8519
Consumer Affairs
For Product and Warranty inquiries please check out the Frequently Asked Questions (FAQ) page.
Contact our Consumer Affairs department for additional information.
Email our Consumer Affairs department at customeraffairs@totes.com. Please be sure to include your name and contact information with your inquiry.
By phone at 513-682-8389.
By fax at 513-682-8606.
Media Relations
If you would like to feature totes, ISOTONER or ESNY products in your media outlet or for any other media please contact Katie McClish, our Media Representative.
Consider joining us under the totes umbrella. For career opportunities, contact our Human Resources department.
Email our Human Resources department at ResumeHR@totes.com. Please be sure to include your name and contact information with your inquiry.
By phone at 513-682-8306.
By fax at 513-682-8602.
Sales Department
Interested in selling totes, ISOTONER or ESNY products in your store? If you would like to provide your customers with our products please contact our Sales department.
Email our Sales department at sales1@totes.com. Please be sure to include your name and contact information with your inquiry.
By phone at 513-682-8419.
Licensing
In addition to our wholly owned and operated businesses, totes»ISOTONER Corporation has a select group of licensing agreements. Known for our innovative, sleek, comfortable products, totes»ISOTONER is a leader in the accessory category and has an established licensing program. Below are some exciting products from our licensees. Contact information is provided should you want more information.
Licensee
Address
Phone #
Product
Allied Shoe Care of Missouri
1228 American Way Libertyville, IL 60048
Phone: 1-847-281-9200
Fax: 1-847-281-9215
Shoe Protection Products
Eton/ Division of Tandy Brands Accessories
820 East Washington Street West Bend, WI 53095
1-800-890-1011
Gifts
North Walk Ltd.
43 West 34th Street New York, NY 10001
1-212-629-0282
Footwear
If you would like information about licensing please contact our Licensing department.
Email our Sales department at licensing@totes.com. Please be sure to include your name and contact information with your inquiry.
By phone at 513-682-8474.
Webmaster
If you experience technical problems or have questions or comments regarding functional issues with this website, please contact the webmaster at webmaster@totes.com.
