Your thoughts and concerns are important to us.
Please don't hesitate to contact our various departments with your inquiries, suggestions
or issues.
E-commerce Customer Service - Online Ordering Help
For information about products available on our site or to report issues
placing your order, contact our ecommerce customer service department.
Email our Customer Service
department at
customerservice@totes.com. Please be sure to include your name and
contact information with your inquiry.
By phone at 1-800-762-8712 ext
8107
Consumer
Affairs - Product Warranty Questions
For Product and Warranty inquiries
please check out the Frequently Asked Questions (FAQ) page.
Contact our Consumer Affairs department for additional information.
Email our Consumer Affairs
department at
customeraffairs@totes.com. Please be sure to include your name and
contact information with your inquiry.
By phone at 513-682-8775.
By fax at 513-682-8606.
Media Relations
If you would like to feature
totes,
ISOTONER
or ESNY
products in your media outlet or for any other
media please contact totes»ISOTONER Media Relations.
Email our Media Relations department at mediarelations@totes.com. Please be sure to include your name and
contact information with your inquiry.
Sales Department - Wholesale Customer Questions
Interested in selling
totes,
ISOTONER
or ESNY
products in your store? If you would like to provide your customers with
our products please contact our Sales department.
Email our Sales department at
sales1@totes.com. Please be sure
to include your name and contact information with your inquiry.
By phone at 513-682-8419.
Licensing
In addition to our wholly owned
and operated businesses,
totes»ISOTONER
Corporation has a select group of licensing agreements. Known for our
innovative, sleek, comfortable products, totes»ISOTONER is a leader in the accessory category and has an established licensing program. Below are some exciting products from our licensees.
Contact information is provided should you want more information.
If you would like information
about licensing please contact our Licensing department.
Email our Sales department at
licensing@totes.com. Please be
sure to include your name and
contact information with your inquiry.
By phone at 513-682-8474.
Webmaster
If you experience technical
problems or have questions or comments regarding functional issues with this website, please contact the webmaster at
webmaster@totes.com.