Frequently Asked Questions

Where can I buy Acorn Products?

  • - buy directly from Acorn or from one of our retail partners.
  • Find A Store - will help you find a retail store in your area.
  • Online Retailers - will link you to a listing of our retail partners.

What is the warranty policy on Acorn Products?

Acorn takes great pride in its workmanship and will stand behind its products 100%. If this product does not perform due to a defect in materials or workmanship, we will replace it with a similar product of equal value for a period up to one year. See our warranty policy.

Where or how do I return my Acorn Product?

You should return your Acorn product at the store or to the online retailer from which it was purchased. Acorn has made arrangements with our authorized retailers to accept defective products and will support their decision regarding your return at the original point of purchase. For orders placed directly with please see our Returns information.

What is Acorn doing to make a difference?

Acorn is in step with the growing number of people who are concerned with the future of the Earth. We're increasingly using natural and earth-friendly fibers and materials - sustainable, renewable and biodegradable... organic cotton terry, hemp, recycled PET polyester... outsoles using up to 25% recycled content. CFC-FREE PU molded footbeds (CFCs are chemical compounds which have been shown to have negative effects on the environment such as depleting the ozone layer and contributing to global warming). to name only some. In addition, we are also increasing our partnerships with material suppliers who are committed to sustainable eco practices. Other Eco initiatives include: seeking new ways to incorporate recycled content in product packaging. Active recycling and eliminating toxic cleaning products at our corporate offices. Catalogs and collateral are printed on wood-free, PEFC-certified paper. We partner with a Forest Stewardship Council-certified printer that uses soy-based inks and certified wind power, is Green-e certified, and is committed to the highest levels of recycling. We appreciate and share your values. For more information, please visit our Eco Speak section.